Summary Fiber Access All providers
Comcast Xfinity and AT&T are the primary internet service companies in San Jose. Comcast is the cable company locally, while AT&T is the incumbent phone company. AT&T also provides fiber services to some neighborhoods.
San Jose has an extensive digital inclusion strategy which has helped create pro-competition broadband climate. However, few companies outside the incumbent cable and telecom company have taken up the city as a new market. 1
Xfinity and AT&T both offer low-income internet plans in San Jose.
Summary of internet access in San Jose
We’ve found a total of 29 internet providers in San Jose: 14 residential providers and 15 business-only providers.
However, only 9 of those companies offer service to more than 1% of the San Jose population. 18 local companies offer niche business service to small coverage areas, mostly enterprise services in business districts.
Small business internet is commonly available from the same companies offering residential internet in San Jose. 12 of the residential providers locally offer SMB (Small-Medium Business) services at this time.
Wired internet network coverage in San Jose
Coverage by network type in San Jose is as follows:
Local internet service options in San Jose
San Jose currently is an incumbent-dominated market, meaning that the vast majority of internet services are provided by only two companies: the local cable franchise (Comcast Xfinity) and the local phone company (AT&T).
San Jose courted Google Fiber before the company paused operations in the state, and has adopted competition-friendly regulation on policy issues like microtrenching, which have been roadblocked in other cities such as San Francisco. This could make San Jose an attractive option for Fiber to the Home (FTTH) buildout.
There is no current plan for new private companies to enter the San Jose market, or for public-owned internet alternatives like municipal broadband.
Fixed wireless internet options in San Jose:
| Provider brand name | Network | FW coverage | Maximum download | Maximum upload |
|---|---|---|---|---|
| Cruzio Internet | Fixed Wireless | 100% | 30 Mbps | 30 Mbps |
| Etheric Networks, Inc. | Fixed Wireless | 100% | 1000 Mbps | 1000 Mbps |
| Razzo Link, Inc. | Fixed Wireless | 53% | 30 Mbps | 6 Mbps |
| Sail Internet | Fixed Wireless | 6% | 300 Mbps | 100 Mbps |
4 Fixed Wireless Residential internet providers in San Jose with at least 1% local coverage with their fixed wireless network. These providers may have other network types.
Fixed wireless providers in San Jose are primarily focused on the business internet market, providing bespoke solutions for industrial buildings, offices, and similar enterprise use cases.
Fiber internet options in San Jose
| Provider brand name | Network | Fiber coverage | Maximum download | Maximum upload |
|---|---|---|---|---|
| AT&T California | Fiber | 32% | 1000 Mbps | 1000 Mbps |
| Sonic | Fiber | 34% | 10000 Mbps | 10000 Mbps |
2 Fiber internet providers in San Jose with at least 1% local coverage with their fiber network area. These providers may have other network types.
Vast provides business fiber connection and backhaul in the San Jose area.
All providers in San Jose
| Provider brand name | Primary network | Primary network coverage | Maximum download | Maximum upload |
|---|---|---|---|---|
| Cruzio Internet | Fixed Wireless | 100% | 30 Mbps | 30 Mbps |
| Etheric Networks, Inc. | Fixed Wireless | 100% | 1000 Mbps | 1000 Mbps |
| Comcast | Cable | 98% | 987 Mbps | 35 Mbps |
| AT&T California | DSL | 97% | 100 Mbps | 20 Mbps |
| Razzo Link, Inc. | Fixed Wireless | 53% | 30 Mbps | 6 Mbps |
| Crown Castle Fiber | Fiber | 15% | 0 Mbps | 0 Mbps |
| Sonic | Fiber | 34% | 10000 Mbps | 10000 Mbps |
| Sail Internet | Fixed Wireless | 6% | 300 Mbps | 100 Mbps |
| Vast Networks | Fiber | 6% | 0 Mbps | 0 Mbps |
| TPx Communications | Fiber | 1% | 0 Mbps | 0 Mbps |
| PAETEC Communications, Inc. | DSL | 1% | 0 Mbps | 0 Mbps |
11 residential and business internet providers in San Jose with at least 1% local coverage with their primary network type.
Low-coverage providers in San Jose
| Provider brand name | Primary network | Primary network coverage | Maximum download | Maximum upload |
|---|---|---|---|---|
| Raw Bandwidth Communications | DSL | 0.6749% | 6 Mbps | 1 Mbps |
| Common Networks | Fixed Wireless | 0.2883% | 300 Mbps | 300 Mbps |
| Frontier Communications Corporation | DSL | 0.2318% | 25 Mbps | 2 Mbps |
| South Valley Internet | DSL | 0.0912% | 12 Mbps | 12 Mbps |
| Hankins Information Technology | Fixed Wireless | 0% | 0 Mbps | 0 Mbps |
| Surfnet Communications | Fixed Wireless | 0% | 25 Mbps | 18 Mbps |
6 residential internet providers in San Jose with less than 1% local coverage. These are unlikely to be serviceable.
Frequently Asked Questions
What is the digital divide in San Jose, California?
ConnectCalifornia considers San Jose to be an area with a pronounced digital divide due to incumbent control of the local market, with few or no internet alternatives. 95,000 San Jose households do not have internet access at home, according to city surveys conducted in the past 5 years. Cost of service is the primary barrier, as low-income California residents indicate that $10–30 per month is the most they can afford for internet service, and most plans in San Jose are in the $40–80 range.
Does San Jose have fiber internet?
San Jose has fiber from AT&T available to around one-third of census blocks within city limits.
