Long Beach Internet Access Facts & Statistics

Frontier Fios and Spectrum Cable are the primary internet providers in Long Beach. While the city has strong fiber coverage compared to most of the greater Los Angeles area, low-income residents commonly go without home service due to high costs.

Provider Network Primary network coverage Down Up
Charter Communications IncCable100%940 Mbps35 Mbps
Frontier Communications CorporationDSL96%12 Mbps1 Mbps
AT&T CaliforniaDSL, Fiber4%100 Mbps20 Mbps

Summary Infrastructure Fiber Access All providers

Between Spectrum and Frontier Fios, the majority of households in Long Beach have two wired internet options. Fiber and Cable are the two most common options, although in low-income areas Cable and DSL are also a common combination of home wiring.

Local government survey findings show that as recently as 2018:

  • One in four Long Beach households had no internet access at home independent of a mobile phone connection.
  • One in six Long Beach residents do not have access to speeds above 25 Mbps download and 3 Mbps upload (the federal definition of high-speed broadband internet service).
  • $10–30/month is the price that most low-income households indicate they can bear, while consumer internet-only plans in the Long Beach market are mostly in the $40–70/month range. 1

Summary of internet access in Long Beach

7
residential internet providers in Long Beach.
11
business-focused internet providers in Long Beach.
2–3
internet options for most homes in Long Beach.

We’ve found a total of 18 internet providers in Long Beach: 7 residential providers and 11 business-only providers.

However, only 4 of those companies offer service to more than 1% of the Long Beach population. 14 local companies offer niche business service to small coverage areas, mostly enterprise services in business districts.

Small business internet is commonly available from the same companies offering residential internet in Long Beach. 6 of the residential providers locally offer SMB (Small-Medium Business) services at this time.

Wired internet network coverage in Long Beach

Internet customers in Long Beach are actually in a stronger position to get lower prices than those elsewhere in the greater Los Angeles area, thanks to the widespread coverage by Frontier Fios locally.

Long beach internet lines.
Long beach has widespread fiber coverage by Frontier Fios in the area, meaning that residents have more choise than average for the greater LA area. However, the cost is often too high to be feasible for low-income households.

Since both Frontier and Spectrum offer “promotional rates” for new customers, it’s common for residents to switch back and forth between the providers in order to take advantage of new promotions. (See my guide to negotiating a lower Spectrum bill for more information.)

Coverage by network type in Long Beach is as follows:

99.98%
Cable coverage in Long Beach.
98.38%
DSL coverage in Long Beach.
95.66%
Fiber coverage in Long Beach.

Local internet service options in Long Beach

Long Beach does not have any local internet service startups like those in other major California cities like Los Angeles and San Francisco. However, 5G home service is likely to enter the market by 2022 and provide a third option for some parts of the urban center.

While the city has been grappling with how to handle the digital divide in 2020 due to renewed need for work-from-home and online education, the city’s issues have less to do with high-speed access and more to do with the cost of service in a duopoly broadband market.

Subsidy plans have been available for years in Long Beach thanks to public-private partnerships between nonprofits, government, and local providers. However, the speeds for basic $10/month service are often slower than mobile phone service, in the 5–10 Mbps range.

Infrastructure challenges to broadband internet access in Long Beach

Long beach internet statistics.
Long Beach internet adoption tends to be lower among low-income and non-white households, and in neighborhoods with lower median incomes. Source: LBMC

While virtually all households earning above $75,000/year report internet access at home, only three quarters of those in the $20,000–30,000/year income bracket are able to afford service (or aquire it through public assistance programs).

Long Beach’s library system is a common lifeline for those seeking internet access, including the homeless population. The library serves $1.2M+ people annually. 2

Long Beach owns about 60 miles of dark fiber, making it one of 17 municipal broadband network areas in California. This network is currently under expansion and is used to power municipal buildings, traffic cameras, and power systems.

Fixed wireless internet options in Long Beach:

Provider brand nameNetworkFW coverageMaximum downloadMaximum upload
Ultimate Internet Access, Inc.Fixed Wireless100%100 Mbps100 Mbps

1 Fixed Wireless Residential internet providers in Long Beach with at least 1% local coverage with their fixed wireless network. These providers may have other network types.

Fixed wireless service is only available for business and enterprise use in Long Beach. There is not currently a provider offering true residential fixed wireless as a cable/fiber competitor in the area, although some providers incorrectly filed service to the FCC in the most recent industry data report.

Fiber internet options in Long Beach

Provider brand nameNetworkFiber coverageMaximum downloadMaximum upload
Frontier Communications CorporationFiber95%100 Mbps100 Mbps

1 Fiber internet providers in Long Beach with at least 1% local coverage with their fiber network area. These providers may have other network types.

Fiber internet is widely available in Long Beach. Even in central Los Angeles, only around half of homes can access fiber. Thanks to Frontier Fios’s extensive fiber network, that’s not the case in Long Beach.

Frontier purchased their fiber network from Verizon Fios in 2016. As of 2020, all customers have been moved over to Frontier branding and pricing, although there is still some confusion locally about the difference between Frontier and Verizon Fios. In short, the only difference is the pricing and brand on the bill — the network infrastructure is the same, although Frontier has been handling maintenance for almost 5 years now and has expanded the network in some areas.

Frontier has taken criticism from the industry for failure to upgrade rural DSL networks in the less populated areas outside Long Beach. 3

All providers in Long Beach

Provider brand namePrimary networkPrimary network coverageMaximum downloadMaximum upload
Charter Communications IncCable100%940 Mbps35 Mbps
Frontier Communications CorporationDSL96%12 Mbps1 Mbps
Crown Castle FiberFiber21%0 Mbps0 Mbps
AT&T CaliforniaDSL4%100 Mbps20 Mbps

4 residential and business internet providers in Long Beach with at least 1% local coverage with their primary network type.

Low-coverage providers in Long Beach

Provider brand namePrimary networkPrimary network coverageMaximum downloadMaximum upload
GeoLinksFixed Wireless0.087%1000 Mbps1000 Mbps
ComcastCable0.011%987 Mbps35 Mbps
Consolidated Smart Broadband Systems, LLCCable0%500 Mbps50 Mbps
Sonic.netDSL0%40 Mbps2 Mbps

4 residential internet providers in Long Beach with less than 1% local coverage. These are unlikely to be serviceable.

Page Summary
  • 28% of Long Beach households did not have a broadband internet connection above 25 Mbps download in 2018, due to either lack of access or high costs from a monopoly provider, according to city survey data.
  • 16% of Long Beach households did not have any internet connection of any speed in 2018.
  • Among Long Beach residents without internet access, high cost of services is the most commonly cited barrier.
  • ConnectedLB was launched in June 2020 to provide low-cost computers and internet access assistance to low-income households in Long Beach. The program is a collaboration between the local government and digital equity nonprofit groups.

Cite or share this page
Last Update: September 17, 2020
CC BY-ND 4.0

When referencing ConnectCalifornia data and content on third-party sites, please provide linked attribution to the source page on www.connectcalifornia.com.

Research Inquiries

Researching this topic? Contact us and an industry expert on our team will follow up to answer questions and provide further insights. Basic consultation is free of charge.

Contact