Internet Service Options in Silverlake: A Local Guide

Silverlake is one of the best neighborhoods for internet service in Los Angeles, thanks to widespread installation of AT&T Fiber and Spectrum cable, which allows residents to easily switch between 200+ Mbps internet services.

Provider Speed Price Availability Contact
AT&T 1000 Mbps $49.99/mo. High availability (844) 886-4258
Spectrum 930 Mbps $39.99/mo. High availability (855) 243-8892
Starry Internet 200 Mbps $50/mo. Low availability (888) 231-9403

Compare plans in Silverlake Internet alternatives in Silverlake

The Silverlake neighborhood in Los Angeles has two widespread internet options worth considering: AT&T Fiber and Spectrum cable.

AT&T Fiber is the best choice for most homes in Silverlake. The service is symmetrical gigabit, which means that you get gigabit-range download and upload speed. Spectrum is the other widely-available option — as of 2020, they offer upgraded Mbps cable service for $/month. Both providers charge 10-20% more after the first 12 months of service.

Spectrum install van.
Silverlake has near 100% coverage by AT&T Fiber and Spectrum cable, meaning that customers can easily switch back and forth to keep costs low.

Here is a summary of the internet providers currently servicing Silverlake. In addition to AT&T Fiber and Spectrum, there are a few internet alternatives worth considering:

  • AT&T Fiber: Fastest internet option in Silverlake as of 2020. However their TV plans are absurdly expensive and require a contract.
  • Spectrum cable: Best budget option, with better TV and sports options. No contract needed for TV.
  • Starry Internet: Best alternative option. Fast and affordable 200/200 internet service, but no TV options.
  • Earthlink: Earthlink resells AT&T Fiber in the area, but you deal with Earthlink’s customer service instead of AT&T. Their support is not any better than AT&T according to the latest customer ratings, so this is not recommended.
  • Sonic.net: Sonic is a well-regarded local internet company in California. In Silverlake, they resell on AT&T’s network similar to Earthlink. However, the customer service is excellent, and worth the higher monthly price if you’re a power user who wants responsive support.

Basic Internet Plans in Silverlake

The primary internet plans from AT&T Fiber and Spectrum in Silverlake compare as follows:

AT&T FiberSpectrum
Starting Price$49.99/mo.49.99/mo.
Download Speed RangeUp to 1000 MbpsUp to 200 Mbps
Data CapUnlimitedUnlimited
Network TypeFiber (FTTH)Cable
ContractContract-FreeContract-Free

The key comparison points for the most common internet-only plans are as follows:

Plan NameSpeed Down/UpPromo PriceFinal Price
Spectrum Internet200/10 Mbps$49.99/mo$69.99
Internet 10001000/Variable Mbps$49.99/mo$59.99

Internet plans from AT&T and Spectrum tend to be comparable in terms of price. However, this changes when you get into TV bundles. AT&T’s TV offerings are complex and expensive, and require you to sign a two-year contract to get service.

Spectrum doesn’t require a contract and has better NFL access, but it’s still expensive compared to subscribing to streaming services. Most households should simply get internet-only and get TV, phone, etc. “over the top” of the internet connection.

In 2020, both Spectrum and AT&T have completely dropped data caps in the LA area. This means you can stream as much video as you like without worrying about getting charged overage fees for it, which is becoming a bit of a problem with other providers like Xfinity.

AT&T Fiber plans in Silverlake

AT&T offers the following plans in Silverlake, but note that they only offer one plan at each building (which will be the same price as elsewhere in the city, but at the fastest speed they can provision to your address).

Plan NameDownload SpeedPromo PriceFinal Price
Internet Basic 55 Mbps$49.99/mo$59.99
Internet 2525 Mbps$49.99/mo$59.99
Internet 5050 Mbps$49.99/mo$59.99
Internet 100100 Mbps$49.99/mo$59.99

More information on AT&T plans in Los Angeles is available here.

Spectrum plans in Silverlake

Spectrum has lower speeds than AT&T in Silverlake (particularly when it comes to uploads), but it’s still a perfectly acceptable service for most users. Since most buildings in the neighborhood are wired for both services, it’s common for customers to switch back and forth when they have issues with price increases from their provider.

Plan NameSpeed Down/UpPromo PriceFinal Price
Spectrum Internet200/10 Mbps$49.99/mo$69.99
Spectrum Internet Ultra400/20 Mbps$69.99/mo$94.99
Spectrum Internet GIG940/35 Mbps$109.99/mo$129.99

More information on Spectrum plans in Los Angeles is available here.

Internet alternatives in Silverlake: Starry Internet, Earthlink, and Sonic

Silverlake has a few alternatives, which can be particularly attractive if you’ve been in the neighborhood a few years and are burnt out on issues with Spectrum and AT&T.

For more information on internet alternatives and smaller providers in the area, see my page on Spectrum and AT&T alternatives in LA.

Starry Internet

If you’re in an apartment building, you might be able to get Starry Internet’s 200 Mbps download/upload internet service for a flat $50. Starry has only been operating in Los Angeles since 2018 or so, but has good reviews so far and is the only provider locally that doesn’t hike up the rate after your first year.

Starry is internet-only, meaning that you can’t bundle TV and phone with it like you might with Spectrum or AT&T. For most people, this is honestly not an issue — most TV subscribers can save money by “cutting the cord” and subscribing to the content they actually watch directly over streaming services like Fubo or Hulu.

Starry is only available to apartment buildings in Silverlake (and just a few) because it’s a “fixed wireless” service. Fixed wireless is provided by beaming service to the building via a device on the roof, rather than sending it over phone, cable, or fiber lines on telephone poles, which is the norm for larger providers like A&T and Spectrum.

Earthlink is a reseller of AT&T service, meaning that you can purchase the same gigabit speed in Silverlake and go through Earthlink for customer service. They’ve been spending a lot to advertise this option, but we don’t currently recommend it. The price is higher than if you go to AT&T directly, and the customer service is around the same quality.

From what we can tell, Earthlink is primarily being marketed to older people who are frustrated with AT&T but don’t have another option at their location. Earthlink is actually able to offer data-cap-free service on DSL, so it makes sense as an alternative… but not in Silverlake.

Sonic

Sonic is a well-regarded provider in California that’s known for competing aggressively with the “incumbent” telecom providers like AT&T. In Los Angeles, Sonic is provided over AT&T fiber and DSL lines, similar to Earthlink. However, Sonic has two things going for it that make it worth considering for internet service in Silverlake:

  1. Excellent customer service. Sonic has 3.5 stars on Yelp and similar strong ratings across platforms. AT&T, meanwhile, struggles to maintain one star.
  2. Power user support. If you check out Sonic’s forums, you’ll see that there’s an active community of users who care deeply about the quality of their internet and the support for advanced use cases like running servers or IoT devices. While you still have to use the AT&T router for Sonic fiber service in Silverlake, Sonic is much easier to reach when you need help configuring or troubleshooting your home network.

5G internet service options in Silverlake

Silverlake is expected to be included in the expansion area for Verizon 5G home internet service in 2021. However, the service has not yet reached Silverlake as of 2020. Verizon is the only company piloting home 5G service in Los Angeles currently.

AT&T and T-Mobile also offer 5G mobile service in Los Angeles, but this is separate from the “home service” offered by Verizon in the areas around downtown LA and the Arts District. Verizon home 5G is similar to Starry, with a receiver installed at the customer residence.

Like most central LA neighborhoods, dozens of 5G small cell towers have been installed in the Silverlake area over the past two years, commonly integrated with streetlights and other municipal infrastructure.

AT&T vs Spectrum TV options in Silverlake

AT&T is currently heavily promoting two TV offers for Silverlake residents:

  1. AT&T TV
  2. DirecTV

Both of these offerings come with very low up-front costs. However, they both have a price tag that rises dramatically after the first year, not to mention 1–2 year contract requirements. For these reasons, most Silverlake residents are better served by cord-cutting services like Netflix, Roku, or by a traditional cable company like Spectrum.

DirecTV un-installed.
DirecTV really only makes sense for rural areas at this point, unless you're a diehard NFL Sunday Ticket fan (in which case it's hard to avoid).

DirecTV was extremely popular prior to the cord-cutting revolution, as it provided more or less the only alternative to Spectrum cable in LA. As such, you’ll see them plastered like barnacles on rooftops and terraces all around the neighborhood, particularly in more run-down buildings. You’ll also see sales fliers plastered on poles all around the neighborhood, since they pay a high commission to anyone who can get them a new customer (with a particular focus on the Hispanic market).

However, these days, it’s not very competative as a TV service. In fact, building owners in Silverlake usually remove AT&T DirecTV dishes when reonvating apartments.

Spectrum cable isn’t earth-shattering, but it provides basic cable selections including local sports at much more reasonable price-points, and with a lower lifetime cost over 2–5 year subscriptions.

Silverlake internet recommendations for home offices

If you’re working out of a home office and regularly work with large files such as video files, you’ll need strong upload speed for your home office.

Upload speeds are often glossed over in internet plan ads, because they are usually much lower than the download speeds.

Most internet users download much more than they upload — primarily to stream video entertainment on services like Netflix.

However, if you’re moving video files up to the internet, for example when uploading to YouTube, the upload speed makes a big difference.

For example, a 350 MB video file would take around five minutes to upload on a 10 Mbps upload (which is normal for cable providers like Spectrum). On a fiber connection like AT&T or Sonic, you’re looking at only two seconds.

Therefore, fiber is always the best choice for anyone who uses their internet for work, as you’ll likely need to move large files, hold stable video conferences, and other upload-intensive activities.

Page Summary
  • AT&T Fiber is the best internet option for most homes in Silverlake. AT&T has gigabit symmetrical speed throughout the local area.
  • Spectrum is worth considering for a lower cost, or if you absolutely need to use your own router.
  • AT&T Fiber is available to most of Silverlake as of 2020, with active trenching completed in 2018–2019.
  • Sonic.net and Earthlink both offer service in Silverlake by leasing AT&T fiber lines. Sonic is worth considering, as it is more expensive, but has much better local customer service and support for power users.

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Last Update: September 17, 2020
Published: May 24, 2020
CC BY-ND 4.0

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